1. Purpose of collecting personal information
The purpose of collecting customer information relates to issues such as:
- Customer support: purchasing, payment, delivery.
- Provide product information, services, and support as requested by customers.
- We will send you notifications about our latest programs and products.
- Resolving issues that arise during the purchasing process.

2. Scope of information collection
We collect customers' personal information when processing orders on the website, including: Full name; Email address; Phone number; Address.

3. Information retention period
Customer personal data will be stored until a cancellation request is received or the customer logs in and cancels it themselves. In all other cases, customer personal information will be kept secure on Tinhhoatieudung.vn's servers.

4. Individuals or organizations that may have access to that information.
– For shipping companies, they will provide information to facilitate the delivery of goods, such as name, address, and phone number.
– For company employees, there will be specialized departments to provide customer service during the product usage process.
– Programs that are collaborative, jointly implemented, or outsourced for the purposes stated in Section 1 always apply personal data security requirements.
– Legal requirements: We may disclose personal information if required by law and such disclosure is reasonably necessary to comply with legal processes. Business transfer (if applicable): In the event of a merger or consolidation of all or part of a company with another company, the buyer will have access to information we store and maintain, including personal information.

5. Address of the unit collecting and managing information
- Business name: HOANG HUNG IMPORT EXPORT TRADING COMPANY LIMITED
– Established and operating under Tax Registration Certificate No.: 0316703778 issued by the Department of Planning and Investment of Ho Chi Minh City.
- Business Registration Office issued on: January 1, 2021
Address: 5 Vo Hoanh Street, Phu Tho Hoa Ward, Tan Phu District, Ho Chi Minh City, Vietnam

6. Methods and tools for users to access and edit data:
If you have any requests regarding access to or modification of the personal information you have provided, you can:
- Call directly to phone number: 0839878839 - Send email: hoanghungfood268@gmail.com *Mechanism for receiving and resolving consumer complaints related to the misuse or unauthorized use of personal information: At Tinhhoatieudung.vn, protecting your personal information is very important. You are assured that the information you provide to us will be kept confidential. hoanghungfood.com commits not to share, sell, or rent your personal information to any other person. hoanghungfood.com commits to using your information only in the following cases:
– Improve the quality of service for customers.
– Resolve disputes and complaints within 3 days of receiving the information.
– When requested by law enforcement agencies, hoanghungfood.com understands that protecting your personal information is also our responsibility. Therefore, in any case of questions or feedback regarding hoanghungfood.com's privacy policy, or regarding the misuse or unauthorized use of your personal information, please contact us via hotline 0839878839 or email: hoanghungfood268@gmail.com for direct assistance.

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